Shipping policy

Thank you for shopping with Pep Pharm! We strive to ensure your order reaches you safely and in a timely manner. Please review our shipping policy for important information regarding our shipping practices.

All products sold by Pep Pharm are strictly intended for laboratory research purposes only. They are not for human or veterinary use, medical diagnosis, treatment, or consumption.

Shipping Methods and Delivery Times

Order Processing Time

• Orders are typically processed within 1-2 business days after payment is received. Orders are not processed on weekends or public holidays.

• If there is a delay in processing your order, we will notify you via email.
  

 International shipping  
  
We offer international shipping where legally permitted. However, it is the customer’s sole responsibility to ensure that the importation of our products is legal in their country or region.

By placing an order on our website, you confirm and agree that:

• • You are responsible for checking your local laws, customs regulations, and import restrictions before ordering.

  • You acknowledge that all products are sold strictly for laboratory research use only and are not for human or veterinary consumption.

  • You accept all responsibility for customs clearance, import duties, and compliancewith your local authorities.

  • Shipping cost: Calculated at checkout based on the destination and weight of the order.

 

Please note: Due to customs processing, international orders may experience occasional delays beyond our control.

We cannot be held responsible for any shipments seized or delayed by Import Customs and will endeavour to avoid shipping to countries where we expect this to be an issue.